1. Introduction

These Terms & Conditions govern your use of the Diane Paris website and all purchases made through the website.

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.

2. Company Information

Diane Paris
140 4th Rd, Hyde Park
Sandton, Johannesburg
2196
South Africa

Email: sales@diane-paris.com
Phone: +27 60 521 5664

3. Products & Availability

We strive to ensure that all product descriptions, pricing, images, and availability displayed on the website are accurate. However:

• Product colours may vary slightly due to screen settings and photography lighting.
• We reserve the right to discontinue products at any time.
• Stock availability is subject to change without notice.
• We may limit quantities purchased per customer.

4. Pricing & Payments

All prices displayed on the website are in South African Rand (ZAR) unless otherwise stated.

We reserve the right to modify pricing at any time without prior notice.

Payment must be received in full before orders are processed and dispatched.

Accepted payment methods may include:

• Credit/Debit Cards
• EFT
• Secure Online Payment Gateways
• Buy Now Pay Later services (if available)

All payments are processed securely through third-party payment providers.

5. Orders

Once an order has been placed, you will receive an order confirmation email.

Diane Paris reserves the right to:

• Refuse or cancel any order
• Limit quantities
• Request additional verification before processing orders

If an order is cancelled after payment has been received, a refund will be processed accordingly.

6. Shipping & Delivery

Delivery times are estimates only and may vary depending on location and courier services.

Diane Paris is not responsible for delays caused by:

• Couriers
• Customs clearance
• Weather conditions
• Strikes or unforeseen events

Risk in the products passes to the customer upon delivery.

7. Returns & Exchanges

Customers may request returns or exchanges in accordance with our Returns Policy and applicable South African consumer laws.

Items eligible for return must:

• Be unworn and unused
• Include original tags and packaging
• Be returned within the specified return period

For hygiene reasons, certain items may not be eligible for return.

Refunds may take several business days to reflect depending on your payment provider.

8. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Branding
• Images
• Product photography
• Graphics
• Text
• Website design

is the property of Diane Paris and may not be copied, reproduced, distributed, or used without prior written permission.

9. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to the website
• Distribute malicious software or harmful code
• Interfere with the website’s functionality or security

10. Limitation of Liability

To the fullest extent permitted by law, Diane Paris shall not be liable for:

• Indirect or consequential losses
• Loss of profits or revenue
• Damages arising from the use or inability to use the website
• Errors or interruptions on the website

All products are used at the customer’s own risk.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

We are committed to protecting your personal information in accordance with applicable South African data protection laws.

12. Third-Party Services

This website may contain links to third-party websites or services. Diane Paris is not responsible for the content, policies, or practices of third-party websites.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from these terms shall be subject to the jurisdiction of the South African courts.

14. Changes to Terms

Diane Paris reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website following changes constitutes acceptance of the revised terms.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Diane Paris
Email: sales@diane-paris.com
Phone: +27 60 521 5664
Address: 140 4th Rd, Hyde Park, Sandton, Johannesburg, 2196, South Africa