1. Company Information

Diane Paris
140 4th Rd, Hyde Park
Sandton, Johannesburg
2196
South Africa

Email: sales@diane-paris.com
Phone: +27 60 521 5664

2. Information We Collect

We may collect the following information when you use our website:

Personal Information

• Full name
• Email address
• Phone number
• Billing and delivery address
• Payment information
• Account login details

Order Information

• Purchase history
• Product preferences
• Shipping information

Technical Information

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and tracking data

3. How We Use Your Information

We use your information to:

• Process and deliver orders
• Provide customer support
• Communicate order updates
• Improve our website and services
• Send marketing communications (where permitted)
• Prevent fraud and maintain website security
• Comply with legal obligations

4. Payment Security

All online payments are processed through secure third-party payment providers.

Diane Paris does not store your full credit or debit card details on our servers.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyse website traffic
• Personalise user experience
• Support marketing and advertising efforts

You may disable cookies through your browser settings, although some website functionality may be affected.

6. Sharing of Information

We may share your information with trusted third parties including:

• Payment providers
• Courier and delivery companies
• Website hosting providers
• Marketing and analytics providers
• Legal or regulatory authorities when required by law

We do not sell your personal information to third parties.

7. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send you:

• Promotions
• Product launches
• Fashion updates
• Exclusive offers

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link or contacting us directly.

8. Data Protection

We take reasonable technical and organisational measures to protect your personal information against:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration or destruction

However, no online transmission or storage system can be guaranteed to be completely secure.

9. Your Rights

In accordance with applicable South African privacy laws, including POPIA, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

10. Retention of Information

We retain personal information only for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Comply with legal and tax obligations
• Resolve disputes
• Enforce agreements

11. Third-Party Links

Our website may contain links to external websites. Diane Paris is not responsible for the privacy practices or content of third-party websites.

12. Children’s Privacy

Our website is not intended for individuals under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from minors.

13. Changes to This Privacy Policy

Diane Paris reserves the right to update or amend this Privacy Policy at any time.

Any changes will be posted on this page with immediate effect upon publication.

14. Contact Information

For questions regarding this Privacy Policy or your personal information, please contact:

Diane Paris
Email: sales@diane-paris.com
Phone: +27 60 521 5664
Address: 140 4th Rd, Hyde Park, Sandton, Johannesburg, 2196, South Africa