Frequently Asked Questions

How does your sizing work?

Our website reflects South African standard sizing:

  • SA 32 = Small
  • SA 34 = Medium
  • SA 36 = Large

Please note that garments are produced in Europe, so your item will carry an EU size label.

I’m unsure about my size but would like to order

Our team is happy to assist you. Please connect with a sales assistant via:

What if my order doesn’t fit?

We offer returns and exchanges. Kindly review our Returns Policy and ensure items are returned in their original sale condition.

How long will my order take?

Delivery typically takes 3–7 business days.
For urgent requests, please contact our sales team via WhatsApp.

Do you deliver outside of South Africa?

Currently, we do not offer international delivery.
However, you may arrange your own collection or courier.

Do you offer custom orders?

Yes, we do. Simply share your request with our sales team.

  • We will confirm fabric availability with production
  • If unavailable, we’ll suggest alternative swatches
  • You may adjust an existing design or request subtle customisations

How long do custom orders take?

Custom pieces require approximately 6–8 weeks.

I don’t want a custom piece, I just want an item that’s sold out.

If a piece is sold out, it will need to be reproduced as a custom order, following the same process and timeline.

I saw something on Instagram but can’t find it online.

Please contact our sales team — we’ll gladly assist you in locating the piece.

What sizes are available for custom orders?

We work with individual body measurements and typically accommodate up to SA size 44.

Do I need an appointment to visit the showroom?

Appointments are preferred so we can curate your experience and prepare looks in advance.
However, walk-ins are welcome.

I would like to model for Diane Paris.

We love discovering new faces. Please send your portfolio or images to our team via email or direct message on Instagram.